Some Hampton Bay ceiling fans, such as the Garrison, have wireless remote controls to turn the fan on and off or adjust the fan speed. If you have a problem getting the remote control to work with the fan, you will need to diagnose the problem and make corrections.
Wire Connections
The ceiling fan and remote control may not have a signal if the wiring on the ceiling fan is not connected correctly or secured. The black wire from the ceiling fan is twisted together with the black wire on the receiver. The blue wire from the fan is twisted to the blue wire on the receiver and the white wire on the fan is with the white wire on the receiver. After the wires are twisted together, a wire nut is added to secure the connection. The black wire that comes from the receiver is twisted together with the black house wire. The white wire from the receiver is twisted the white house wire and the green wire coming from the ceiling fan is twisted together with the green conductor house wire. Wire nuts are used to secure the connections.
Dip Switches
Before you installed the ceiling fan with the wireless remote control receiver, you should have checked the dip switches on the receiver and the remote control to make sure that both are set on the same frequency. If your remote is not functioning properly after installation, it may be getting interference from another wireless remote control in the home. You will need to change the frequency setting on the receiver and the remote until you find one that doesn't have interference and works every time you press a button on the remote.
Distance
There must be at least 20 feet between the ceiling fan receiver and remote control to transmit the wireless signal correctly. If the dip switches are set at the correct frequency, but the remote control is still not transmitting to the receiver on the ceiling fan, you may not have enough distance between the fan and the remote.
Battery
Prevent damaging the remote control by using the correct battery. For example, the Garrison Hampton Bay ceiling fan with a wireless remote needs a 12-volt battery that is included with the remote. If you need to replace the battery, always get the exact same battery. When the ceiling fan is not being used for long periods of time, remove the battery from the remote control to prevent damage that can occur if the battery corrodes and leaks inside of the remote control.
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